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What is Incident?

Unexpected Disruption

An incident can be an unexpected disruption that disrupts normal operation thus affecting end user’s productivity and profitability.

SOPs

An incident can be any instance where predefined SOPs are not met

Core Practice

An incident can be a core practice that needs monitoring for any organization within Disaster Management and Public Sector services.

Challenges Faced

Human Error

Manual human incident data collection can lead to recording errors, untimely action and complacency

Isolated Systems

Multiple different data inputs come different data systems, making any communication between them impossible

No Integrated Platform

Incident level data aggregation is extremely difficult without a dedicated integrated platform that collates all incident data into one place

Why is IDA beneficial for you?

 

To Know More And Experience IDA
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