An incident can be an unexpected disruption that disrupts normal operation thus affecting end user’s productivity and profitability.
An incident can be any instance where predefined SOPs are not met
An incident can be a core practice that needs monitoring for any organization within Disaster Management and Public Sector services.
Manual human incident data collection can lead to recording errors, untimely action and complacency
Multiple different data inputs come different data systems, making any communication between them impossible
Incident level data aggregation is extremely difficult without a dedicated integrated platform that collates all incident data into one place